Privacy Policy

Last updated: 22 July 2026

Singapore Dry Cleaning Pte Ltd ("we", "us", "our") is committed to protecting the privacy of everyone who contacts us or uses this website. This Privacy Policy explains how we collect, use, disclose and safeguard your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (the "PDPA").

1. Personal data we collect

We may collect personal data that you provide directly to us, including:

• Your name, company name, email address and contact number;
• Details of your enquiry, such as the services, items, volumes, frequency and collection location you tell us about;
• Collection and delivery addresses and any account or billing information for commercial clients;
• Any other information you choose to provide when you contact us by form, email, phone or messaging.

When you visit our website, our hosting provider may also automatically log limited technical information such as your browser type and general usage, which is used only to keep the site working and secure.

2. How we use your data

We use the personal data we collect to:

• Respond to your enquiries and provide quotations;
• Arrange, carry out and deliver our cleaning and laundry services;
• Manage collection and delivery schedules and communicate with you about your orders;
• Administer accounts, invoicing and payment for commercial clients;
• Improve our services and, where you have consented, send you relevant service updates.

3. Disclosure of your data

We do not sell your personal data. We may share it only where necessary with trusted parties who help us operate — for example delivery personnel and payment or IT service providers — and only to the extent needed to provide our services, or where required by law or a competent authority.

4. Protection and retention

We make reasonable security arrangements to protect personal data in our possession against unauthorised access, collection, use, disclosure or disposal. We retain personal data only for as long as it is needed for the purposes above or as required by law, after which it is securely deleted or anonymised.

5. Your rights under the PDPA

You may request access to, or correction of, the personal data we hold about you, and you may withdraw consent to our use of your data at any time by contacting us. Please note that withdrawing consent may affect our ability to provide certain services. We will respond to reasonable requests within a reasonable time.

6. Website links

Our website may contain links to third-party sites (such as our WhatsApp contact). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

7. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

8. Contact us

If you have any questions about this Privacy Policy or wish to make a request regarding your personal data, please contact our Data Protection Officer: